Friday, August 5, 2016

Amazon Marketplace – Part 2 (Feedback Reminder)

Remember the Amazon Marketplace blog from Wednesday (August 3rd)??


Well, today ... I got this email:

[Reminder to "rate my experience" with the Amazon Marketplace Seller ...]


Now, how do I rate this? Should I rate it at all? Should I just rate it neutral? I can’t rate it 4-5 stars. I really can’t. That’d be entirely dishonest. For anyone not familiar ... here’s the rating guidelines:

5 stars = Excellent

4 stars = Good

3 stars = Fair

2 stars = Poor

1 stars = Awful

So ... how do I rate it ... saying I do? It wasn’t excellent or good (if you’ve read that blog ... you know). It was barely fair, though it wasn’t exactly awful (borders close to it) ... poor would seem less bitter or disgruntled. 

Again, there is the problem of them being able to reply and I cannot offer a rebuttal. It’s definitely not so easy to rate these things. The seller has yet to reply to the message I left on Monday ... could be they only check their mail once a week. When in business? That’s not a professional thing. But, it’s not my call.

Handling the feedback rating is my call ... I can just hope they were having a bad day, I can be honest, or I can ignore the fact that the transaction ever took place.

Tough call here ...


But, I thought you’d all appreciate a follow-up. 

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